https://archiveofourown.org/admin_posts/33951

On December 5, people all over the world observed International Volunteer Day (IVD) to acknowledge the work of volunteer workers everywhere, and their efforts, dedication, and passion. Since its conception in 1985, IVD has invited us to recognize the ways in which volunteers contribute to communities and are at the forefront of many people-led initiatives.

Here at the Organisation of Transformative Works (OTW) we depend entirely on that drive, as our organization is 100% volunteer-run! Our volunteers handle our strategic planning, administration, infrastructure, development, any day-to-day tasks required in running a non-profit organization, and so on. Volunteers aren't just the backbone of the OTW, they are its whole skeleton!

Have you ever wondered what a day in the life of an OTW volunteer looks like? The answer is: It's hard to say! Depending on where in the OTW they are active, their tasks and responsibilities can look very different from those of the next volunteer. Volunteers also work a very wide range of weekly hours, depending on their position(s) and availability: anything from one hour to over twenty hours a week!

For this IVD, we wanted to give you a chance to get to know those volunteers behind the scenes of the OTW and its projects. That is why we sent out a call across our social media for you to send us your most burning questions.

Here are some of those questions with answers from our volunteers!

Questions for Specific Committees

• Question for the Policy & Abuse committee:
  How often do you deal with people who want to censor something on AO3? Is it a common complaint?
  Committee Answer:
  AO3 frequently receives complaints about "offensive content", which includes suggesting that we should remove or censor content that is allowed on AO3. In the past five years, complaints about offensive content have consistently been one of the top three types of Policy & Abuse tickets, albeit not the largest. The Policy & Abuse committee regularly publishes a breakdown of the previous year's tickets, which for 2024 can be found here. Information about 2025's tickets will be available in a newsletter early next year.
• Question for the Volunteers & Recruiting committee:
  What types of things can be done by volunteers? I say this as someone who'd love to volunteer at some point in the future, but have no idea if I have any skill that would actually be helpful.
  Committee answer:
  The skill sets required from our volunteers depend a lot on the role: There are roles that require some kind of formal education or in-depth knowledge of a specific topic, such as being a lawyer or a financial analyst. Other roles, however, are teaching all required skills during the training period, so for those roles it mostly depends on being the "type" for the role. For us in VolCom (Volunteers & Recruiting Committee), it's more of the latter than the former; for example, our volunteers need to enjoy documentation work and ticking off tasks from to-do lists while being able to do work autonomously. There are many roles in the OTW that look for a specific type of person more than a person with a specific set of skills, or the skills are very transferable: Skills such as project management, navigating tricky interpersonal situations, dividing big-picture goals into actionable items, etc. If you keep an eye on our socials and the news posts, you will see us recruiting regularly. Each role comes with a position description that explains both what the volunteers in this role do, and what is required of applicants, so just watch out for a role that matches your skills and interests!

General Questions across Committees

• How many hours a week do you spend on your OTW volunteer work?
  For myself on Systems, it varies. I usually spend at least an hour a day between checking in on alerts, tickets, and responding to any inquiries from other committees internally. It usually ends up being more, as some of those requests are more involved than others. Any time there's an outage or issue, the number of hours usually goes much higher. (FrostTheFox, Systems committee chair)
• How do you manage your volunteer time, and do you do the same thing every day like with a day job?
  What I do each day varies based on what events are coming up for Board and the OTW! We may be working on research projects, preparing for a public Board meeting, replying to questions from the public, or many other things. The variety is a huge part of why I enjoy what I do honestly. I wouldn't enjoy it as much if it was the same every day. Volunteering for the OTW is nice because by and large, you get to pick what ours and schedule you'd like to have. I personally try and block out sections of my time to work on OTW-related tasks and do occasional checking in outside of this time. (therealmorticia, Board Assistants Team committee chair)
• What's your favorite part about volunteering at the OTW?
  Assisting AO3 users, most notably Vietnamese and Chinese users, in my capacity as Support volunteer. Some weeks when the stress from my other OTW roles catches up to me, doing Support work and answering Support tickets remind me of the reason why I started this whole endeavour in the first place: I want to give back to fandom and help AO3 users navigate the Archive a little bit easier. (Anh Pham, Support committee)
• What's the aspect of volunteer work with the OTW that you most wish more people knew about?
  Sometimes the things you think will be simplest are the hardest, and vice versa. Personally, I've had to nix features I really wanted myself because they just wouldn't be practical given our volume of users and current resources. (Accessibility, Design, & Technology committee volunteer)
• What does a typical day as an OTW volunteer looks like for you?
  I volunteer as an Open Doors Administrative Volunteer and as an Open Doors Chair Assistant. Both are project management-oriented roles: I help manage archive imports and the committee itself! I start my volunteering time by checking on the status of my archives, answering questions as they arise, making sure archive import tasks are progressing along - it's always something different! I also work on various projects for committee management, such as documenting workflows and new procedures or running weekly working meetings. (Kayla, Open Doors committee)
• What is your favorite animal? Alternatively, do you have a favorite breed of cat/dog?
  Aside from cats & dogs, my favorite animal is a sloth. They’re mood and they sound really funny (look it up on youtube!). Favorite dog breed is airedale terrier, because my boyfriend has one and she’s hilarious. She lives with his mom now that he’s studying/working in my city, and I’ve only seen her a few times, so I’m convinced she thinks I’m some sort of weird extension of my bf that just randomly appears every 6 months or so. (kati, Translation committee)
• Do you enjoy reading fanfic? If so, what's your favorite work on AO3?
  I do! Finding a favorite was the hardest thing I've ever done and I had to dig through my bookmarks, anything by author hanville would make the cut, to be honest, but my absolute favorite is mosaic broken hearts with this is me trying as a really, really close second. (Camila Lopez, Tag Wrangling committee)
• Do you write any fanfic yourself? What do you enjoy about it?
  I write so many fics. @.@ It's a lot of fun to explore favourite characters in new ways, and to get to expand the worlds in which they live. I'm also cursed to have very few fandoms in which my favourite characters or ships have a lot of content, so I end up having to make it all myself. (Fun fact: I actually found my partner due to a rare pair!) (C, AO3 Documentation committee)
• What fandoms are you (currently) in?
  Well, Heated Rivalry obviously. I'm also really into Fallout, The Pitt, and Formula 1 RPF. (I'm not even a sports person. I don't know how I ended up in sports RPF, yet here I am.) (Whatsit, Policy & Abuse committee)
• Do you feel glad or proud to see fanfiction in your mother tongue? I grew up in German fandom, and I owe some German fandom writers a lot when it comes to my own existence in fandom. I very much stay away from it now lmao. I can't handle anything remotely smutty written in German, and some peculiarities of fanfiction that I can tolerate in English are a dealbreaker in German, as well as grammar and punctuation. I do love that it exists - fanfiction and fandom in general is an amazing space that should not be limited by the language one speaks. (corr, Volunteers & Recruiting committee)

(For more answers from our volunteers, check out this work on AO3, where we'll post additional replies to each question!)

We are exceedingly grateful to all volunteers who have taken time out of their day to compose answers, and for the amazing work they do at the OTW on a daily basis! They are the lifeblood of the OTW, AO3, and our other projects!

If you too want to become part of the OTW and help out as a volunteer, keep an eye on our recruitment posts! And if you're afraid of missing a post, no worries: You can subscribe to our monthly OTW News by Email service for a neat summary of what's currently happening at the OTW!

The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, OTW Legal Advocacy, and Transformative Works and Cultures. We are a fan-run, donor-supported organization staffed by volunteers. Find out more about us on our website.

https://archiveofourown.org/admin_posts/33951