Need help tracking down a bug

[telophase]

I have a bug! I can't replicate it! I need help in tracking it down!

Can those of you with Windows and IE...
...use IE to go to: http://library.tcu.edu/

See the big thing front-and-not-quite-center that says "FrogScholar," "Databases," "Library Catalog," etc.?

1) Does it look like this?


2) Can you click on the "Databases" part? If you can, after you do, does it look like this?


3) In the database navigation pane that appeared in step 2 (hopefully), does clicking on any of those buttons, or picking something from the drop-down menus* take you to a new page?

4) IF ONE OF THE ABOVE ANSWERS IS "NO"... then please go to this page: http://library.tcu.edu/databases.asp
Does the database navigation pane show up there? Does it work?

------------

Please also tell me your IE and your Windows version. THANK YOU. There's a bug where the accordion menu doesn't work for some people, and the only thing I've been able to figure out is that it's on Windows and IE that it happens. But only SOME computers with Windows and IE. Certainly computers in the school of business, and the profs reporting it don't want to spend time troubleshooting, and cannot or will not use other browsers.

GAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH


*Not optimal for giant lists, I know. I have Plans in mind to change them for the better once I get errors like this other thing knocked out.

Comments

[ashenmote]

Win7 Ultimate, IE 9 says yes yes yes.

[telophase]

Thanks! One more crossed off the list.

[caramarie]

All yeses in IE 11 (full # 11.0.9600.17959) and Windows 7.

BUT if I switch IE into compatibility mode then 1 to 3 are nos, but 4 is a yes. (We get a lot of compatibility mode issues with my work website.)

[telophase]

AH! That may be the issue, then. THANK YOU. I will test this out!

[issenllo]

Doesn't go to a new page, but shows the contents below as in http://library.tcu.edu/databases.asp

Windows 10, Microsoft edge

[telophase]

Thank you!

[wyrdness.livejournal.com]

Seems to work fine for me on Windows 7 and IE 11.

[telophase.livejournal.com]

Thanks. Gah this bug is horrendous. XD

[affreca.livejournal.com]

1) Yes
2) Yes
3) Yes

IE 11 on Windows 8.1.

[telophase.livejournal.com]

Thanks. It's a bear of a bug.

[golden-bastet.livejournal.com]

Well, right now I'm on an iMac with Firefox (mainly because the Windows / IE combo is suffering from malware at the moment), but it looks fine so far.

If I can get the machine cleaned up, I will try it out there.

[telophase.livejournal.com]

Thanks! I am now thinking that it has to do with IE being set to compatibility view.

[golden-bastet.livejournal.com]

Arrrgh! We had to deal with that at work a few weeks back. And of course, we tested other machines, but none of our personal machines have been upgraded. >:-S

[telophase.livejournal.com]

I figured out how to force IE to use the most modern version to look at pages and I think it's worked. yay!

[selenite.livejournal.com]

Yes, yes, yes.

IE 11.0.9600etc
Windows 7 Home Premium Service Pack 1

[telophase.livejournal.com]

Thank you! I'm pretty sure it's down to COmpatibility View now, which means I need to figure out if there's a legacy app the business school uses that requires it. :/